Legal

Privacy Policy

Last updated October 6, 2026

01

What we collect

→Account data: Your name, email, profile photo, and payment details (held by Stripe, not us).
→Training data: Session logs, athlete records (name, position, metrics), and voice transcripts you generate through AI logging.
→Usage data: Pages visited, features used, device type, and browser — standard analytics to make the product better.
→Parent data: Name and email, collected only at booking with consent. Used to send receipts and Player Reports — nothing else.
02

What we don't collect

→Athlete profile photos — we don't keep a roster of athlete headshots. (Short training clips a trainer captures through Film Note are different — those are collected only with your consent; see "Training clips" below.) Recruiting profiles are the one exception; see "Recruiting profiles" below.
→Your raw audio — voice recordings are processed by AI and deleted immediately after transcript extraction. We retain the transcript, not the audio.
→Payment card numbers — Stripe holds those. We see only a token and last-4.
03

How we use it

→To run the platform: auth, payments, session logs, report generation.
→To improve the product: anonymous usage patterns, crash reports, feature adoption metrics.
→To communicate: receipts, payout notices, product updates. No marketing email without opt-in.
04

Who we share it with

→Stripe — payment processing. Their privacy policy governs payment data.
→OpenAI / AI provider — voice transcripts are sent for processing. Transcripts are encrypted in transit; no training on your data.
→Nobody else. We don't sell data. We don't run ads.
05

Training clips (Film Note)

Trainers can capture short video clips — no more than 10 seconds each — of an athlete during a session to document technique, effort, or an injury. We call this Film Note.

→A clip includes the athlete's image, which is personal information about a child. We collect it only with the parent or guardian's consent, given in the booking waiver, and never without it.
→Clips are stored together with the trainer's coaching notes and delivered to the parent inside the athlete's Player Report.
→A Player Report opens from a shareable link that is not password-protected. Anyone the parent shares that link with can view the clips, so share the link only with people you trust.
→Clips are kept for a limited time — currently 60 days — and are then permanently deleted. You can download and save any clip before it is deleted.
→We never use these clips for marketing, advertising, or social media, and never sell or share them with any third party for that party's own purposes.
06

Recruiting profiles

Some organizations on NoOffSZN offer a recruiting module that builds athlete profiles for college coaches. A recruiting profile is the one place NoOffSZN shares an athlete's information beyond the athlete's own family and training organization.

Nothing on a recruiting profile publishes without a separate, signed Recruiting Publication Consent from the athlete's parent or guardian. Buying a membership never counts as that consent. Athletes under 13 are never published. Date of birth, contact details, and test scores are never public.

Coaches cannot contact athletes through NoOffSZN; their interest goes to the organization or the parent. A parent can withdraw consent at any time, which removes the profile from view immediately, and can ask us to review, correct, or delete the athlete's recruiting information by emailing privacy@nooffszn.com.

07

SMS Notifications

If you opt in when booking a training session, creating a parent account, or joining an event waitlist, we send SMS about your athlete's training sessions (schedule changes, cancellations, and announcements from your trainer or organization) and seat offers when a spot opens on an event waitlist you joined.

→Message frequency varies. Message and data rates may apply.
→Reply STOP to opt out at any time, HELP for help.
→We do not share your mobile phone number or SMS opt-in consent with third parties or affiliates for their marketing or promotional purposes. Text messaging originator opt-in data will not be sold or shared with any third party.
08

Your rights

→Close your account from Settings → Account → Close account. Closing takes effect immediately — there is no retention window, and it cannot be undone.
→Closing removes your coach account and the sessions, groups, and reports stored under it. Completed payment records and payout history are retained for tax reporting. A parent's account, and the records held under it, are separate from yours and are not closed with it.
→Two things outlast closing. Completed payment records, which we keep because tax law requires us to be able to account for money that moved. And an unspent session credit a parent still holds, together with the minimum information needed to honour it — a credit is money a parent has already paid, and closing your account does not cancel it. Each is removed once the obligation and the period we are required to keep it have both ended.
→Athlete records are always deleted in full. Nothing about a minor is ever held back under the paragraph above.
→Email privacy@nooffszn.com to ask us to remove data that closing your account leaves behind.
→Request correction of inaccurate data: support@nooffszn.com.
→California residents: CCPA rights apply. Contact us to exercise them.
09

Security

Data is encrypted at rest and in transit. Voice transcripts get an additional encryption layer before storage. Access to production data is logged and audited. We've never had a breach — but if we do, you'll hear from us within 72 hours.

10

Contact

NoOffSZN is operated by Swift Tactical LLC.

Privacy questions: privacy@nooffszn.com